
Imperio Hydraulics
Refund/Cancellation Policy
Return Policy
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Contact us to arrange for any returns.
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A copy of the invoice will need to be included with the return.
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You will be responsible for the cost of shipping the items.
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There is a 20% restocking fee charged against all returned parts.
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Parts under $8.00 are not returnable.
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Parts must be resellable and in the original packaging.
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We cannot take back used parts.
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We cannot take back installed or tried parts.
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Electrical parts are not returnable.
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If the part number label is damaged or missing, returns will not be accepted.
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We do reserve the right to refuse and return any parts we find have been installed, are used, or do not meet the above criteria.
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Return requests need to be within 14 days of receipt.
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Normally, it takes 5-10 business days to process returns
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To receive credit for the core charge, the part must be sent back in the original box, must be the original OEM part, and no external damage to the housing/part. A refund will be applied after we have received and inspected the core.
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Cancellation Policy
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An order or a portion of an order may be canceled up until the time it is shipped and no longer in our possession.
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If the canceled part was special ordered from the manufacturer a return fee of 25% will apply.